The Manager I Promoted Too Early
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The Manager I Promoted Too Early
Our best salesperson became our worst sales manager. What I misunderstood about promotion, and how we fixed it without losing her.
Efua Mensah5 min read
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4 items
Our best salesperson became our worst sales manager. What I misunderstood about promotion, and how we fixed it without losing her.
Research that works, pricing that sticks and the retention metrics that predicted our business better than growth ever did.
Licensing, wholesalers, expiry management, staff and the margin realities of a community pharmacy.
The operating systems, management layers and painful transitions between 20, 50, 100 and 400 employees - with the templates I used.