The Conversation I Avoided for a Year
A loyal, long-serving executive who was no longer the right person for the role. Why I delayed, what it cost, and how I finally had the conversation.
The Situation
My operations director had been with the company for fourteen years, since it was a fraction of its size. He was loyal, hardworking and trusted. He was also, by year nine of my tenure, out of his depth. Systems were failing and his team was quietly working around him.
This is Member content
You need a Member plan to watch, read and listen to this. Plans are priced in cedis and you can pay with Mobile Money or card.
This content shares personal experience for educational purposes. It is not personalised financial, legal or medical advice. Experts are not necessarily licensed to advise on your specific situation; consult a qualified professional before acting.