The Manager I Promoted Too Early
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The Manager I Promoted Too Early
Our best salesperson became our worst sales manager. What I misunderstood about promotion, and how we fixed it without losing her.
Efua Mensah5 min read
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54 items
Our best salesperson became our worst sales manager. What I misunderstood about promotion, and how we fixed it without losing her.
Most founders in Ghana price to be cheaper than the competitor. Here is how to price to survive.
A well-run distribution business, a persuasive owner and a warning sign I chose to explain away. What a GH₵ 2 million loss taught me about my own bias.
A loyal, long-serving executive who was no longer the right person for the role. Why I delayed, what it cost, and how I finally had the conversation.
A banker's walk through a profit-and-loss, balance sheet and cash-flow statement - what each line tells a lender about you.
An anonymised case: two founders, one successful business, no agreement, and a three-year dispute. What the paperwork would have cost versus what its absence cost.
A pension fund manager on risk budgets, asset allocation and why boring is a strategy.
Research that works, pricing that sticks and the retention metrics that predicted our business better than growth ever did.
Milestone payments, bills of quantities, site visits and the one habit that cut my build costs by a fifth.
Licensing, wholesalers, expiry management, staff and the margin realities of a community pharmacy.
What to register, what is automatic, and the licensing clauses that cost tech founders their own products.
Kwame walks through the 2008 crisis, the 2014–15 cedi slide, the 2020 pandemic and the 2022 debt exchange - what he did each time, what he got wrong, and what stayed the same.